Privacy Policy

Privacy Policy a6str
Malaysia Player Data Protection

Your privacy is more than a legal obligation to us — it is a responsibility we take seriously every day. Find out exactly how a6str collect, use, and protect your personal information.

Updated: 1 January 2026 256-bit SSL Protected Bahasa Malaysia (ms-MY)

Commitment Our Privacy

At a6str, we understand that your trust is our most valuable asset. This Privacy Policy clearly and transparently explains how we manage every piece of information you share with us.

Highest-Level Encryption

All your personal data and financial transactions are transmitted through channels protected by 256-bit SSL encryption — the same technology used by international banking institutions.

Secure Data Storage

Your data is stored on servers protected by multi-layered security systems with strict access controls. Only authorised personnel may access your information.

No Data Sales

A6str has never and will never sell, rent, or share players' personal information to third parties for marketing purposes or commercial gain without your consent.

Full Control in Your Hands

You have the right to access, amend, or request deletion of your personal data at any time. Our support team is ready to help you manage your privacy rights with ease.

Easy Opt-Out Options

Don't want to receive marketing communications? You can opt out of any promotional emails or notifications at any time through your account settings — no hassle required.

Current Legal Compliance

Our Privacy Policy is continuously updated in line with the latest applicable data protection regulations. We ensure our privacy practices remain aligned with international standards.

1Introduction & Scope of This Policy

This Privacy Policy ("Policy") is published by a6str and applies to all users who access or use our website, mobile app, and any services associated with our platform ("Platform").

We understand that entrusting your personal information to any online platform requires a high degree of trust. We are therefore committed to being fully transparent about our privacy practices — what we collect, why we need it, and how we protect it.

By registering or using the Platform a6str, you agree to the collection and use of your information as described in this Policy. This Policy should be read together with Terms and Conditions us.

Important Note: If you do not agree with any part of this Privacy Policy, please discontinue use of the Platform. If you have any questions, our support team is ready to assist you.

2Personal Information We Collect

a6str collects various types of information depending on how you interact with our Platform. Below is a full description of the data categories we collect:

Personal Identification Information

  • Full name as stated in official documents
  • Date of birth (for age verification)
  • ID card or passport number
  • Current residential address
  • Active mobile phone number
  • Valid email address

Financial Information

  • Bank account details for deposit and withdrawal purposes
  • Transaction history within the Platform
  • Registered digital wallet information

Technical & Usage Data

  • IP address and general location information
  • Device type, operating system, and browser version
  • Gaming activity history and session logs
  • Cookie data and device identifiers
  • Time and duration of each gaming session
Data Category Primary Purpose Legal Basis
Identity Verification Account verification & KYC Legal obligations
Financial Transaction processing Contract performance
Technical Security & fraud prevention Legitimate interests
Games Responsible gaming monitoring Legal obligations
Marketing Relevant offers & promotions Your Consent

3How We Use Your Information

Every piece of information we collect is used for a specific and lawful purpose. a6str does not use your data for purposes outside the scope stated below:

  • Account Management: Creating, verifying, and maintaining your player account securely.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions accurately and promptly.
  • Identity Verification (KYC): Ensuring all players meet age eligibility requirements and preventing identity fraud.
  • Customer Service: Resolving inquiries, complaints, and providing the necessary technical assistance.
  • Platform Security: Detecting and preventing fraudulent activity, hacking, or platform abuse.
  • Legal Compliance: Fulfilling reporting and compliance obligations to relevant authorities.
  • Platform Improvements: Analyzing usage patterns to improve the gaming experience and platform functionality.
  • Marketing Communications: Sending relevant offers, promotions, and information — only if you have given your consent.
  • Responsible Gaming: Monitoring gaming patterns to identify players who may need support.

Reminder: a6str will not use your data to make automated decisions that have legal effects on you without appropriate human review.

4Information Sharing & Disclosure

a6str does not sell your personal information to anyone. However, there are certain circumstances where we may need to share your information with the following parties:

Trusted Service Providers

We work with carefully selected third-party service providers to handle specific functions such as payment processing, identity verification, and technical support. All such providers are bound by strict confidentiality agreements and may only use your data for purposes we specify.

Authorities & Regulatory Bodies

In certain circumstances, we are legally required to disclose information to government authorities, regulatory bodies, or law enforcement agencies — such as in investigations involving money laundering or financial fraud.

Business Transfer

In the event of a merger, acquisition, or sale of company assets, user information may be transferred as part of those assets. You will be notified before your information becomes subject to a different privacy policy.

Our Commitment

  • No data sold to advertisers or third-party marketing companies
  • All service partners sign data protection agreements
  • Cross-border data transfers are only carried out with adequate safeguards in place
  • You will be notified of any significant changes to how your data is shared

5Cookies & Tracking Technologies

Platform a6str uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting anonymous data on how players use the platform to help us identify and improve areas that need enhancement.
  • Functional Cookies: Saving your preferences such as language, display settings, and game preferences so you don't have to set them again each time you login.
  • Analytics Cookies: Helping us understand traffic patterns and platform usage in aggregate to make better business decisions.

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the platform.

6Data Retention Period

a6str only retains your personal information for as long as necessary to fulfil the purposes stated in this Policy, or as required by applicable law.

  • Active Account Data: Retained for the duration your account is active plus 5 years after closure for compliance purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with anti-money laundering legal requirements.
  • Game Activity Log: Retained for 2 years from the date of activity for audit and dispute resolution purposes.
  • Support Communication Data: Retained for 3 years from the date of last interaction.
  • Marketing Data: Retained until you withdraw consent or close your account.

When data is no longer needed, we will securely delete it or anonymise it so it can no longer be linked back to you.

7Your Privacy Rights

As a platform user a6str, you have the following rights regarding your personal information. We are committed to respecting and facilitating the exercise of these rights:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Correct inaccurate or incomplete data.

Right to Erasure

Request deletion of your data under certain circumstances.

Right to Restriction

Restrict the processing of your data while a dispute is being resolved.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to the processing of your data for direct marketing purposes.

To exercise any of the above rights, please contact our support team via live chat or email on the platform. We will process your request within 30 working days from the date of receipt.

8Data Security & Protection Measures

Your personal data security is our top priority a6str. We implement a range of strict technical and organisational security measures to protect your information from unauthorised access, loss, or accidental disclosure.

  • End-to-End Encryption: All communications between your device and our servers are encrypted using the latest TLS 1.3 protocol.
  • Two-Factor Authentication (2FA): An additional security layer for account login that protects against unauthorized access.
  • 24/7 Monitoring: A continuous security monitoring system that detects and responds to threats in real time.
  • Regular Penetration Testing: Independent security audits are conducted periodically by third-party cybersecurity experts.
  • Internal Access Controls: Principle of least privilege — staff can only access data strictly required for their role.
  • Secure Data Backup: Regular backups to secure locations to ensure continuity of service.

While we take all reasonable measures, no security system is 100% perfect. In the event of a data breach that affects you, we will notify you within 72 hours of becoming aware of the incident.

9Changes to This Privacy Policy

a6str reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons.

When we make significant changes to this Policy, we will:

  • Displaying clear notices on the home page of our Platform for at least 14 days before the changes take effect.
  • Sending email notifications to all registered users with active accounts.
  • Updating the "Last Updated" date at the top of this Policy.
  • Archiving previous versions of the Policy for players' reference.

Continued use of the Platform after Policy changes take effect will be considered as acceptance of the new privacy terms. If you do not agree with the changes, you have the right to close your account.

10Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, our Data Protection Officer (DPO) team is ready to assist you.

  • Privacy Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
  • Response Time: Within 5 working days for general enquiries; 30 days for formal rights requests

We're Here to Help

Do not hesitate to reach out to us. Whether you want to know more about the data we hold, wish to amend your information, or simply want to better understand your rights — our friendly team is ready to handle your enquiries with transparency and professionalism.

Safe & Trusted Platform

Ready to Play with Safe & Secure?

You now understand how a6str protect your privacy, register your account today and enjoy a safe, fair, and enjoyable gaming experience alongside thousands of other Malaysian players.

Your data is SSL 256-bit protected  ·  Secure KYC verification  ·  24/7 Support

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